• Shop 4033, Parramatta Westfield, 159-175 Church St, Parramatta NSW 2150, Australia.

Free Return and Refund Policy


REFUND/RETURN POLICY

  1. 1.  Putting in a Product Order
  • 1.1. You may order Products by using the Site to select and place your order in line with these terms and conditions.
  • 1.2. Any order for a Product placed through this Site constitutes an offer by you to acquire the Product for the price indicated at the time of the order.
  • 1.3. In order to process any orders done through the Site, we may ask you for additional information or require you to confirm your information.
  • 1.4. When the Site requests the additional information, you agree to supply us with current, complete, and accurate information.


  1. 2.  An order's acceptance or rejection
  • 2.1 We reserve the right to accept or reject your order for valid reasons, including if the requested Product is not available, if the pricing or product description given on the Site is incorrect, or if there is an error in your purchase.
  • 2.2 When you place an order for Products, you and we enter into a separate binding agreement for the supply of the Products. We will supply the Products in each order that we accept to you in compliance with these terms and conditions.
  • 2.3 If we reject an order placed, we will try to tell you at the time you place the order or within a reasonable period after you submit it.


  • 3.  Cancelling a purchase
  • 3.1 We may cancel an order (including any orders we have accepted) at any time without incurring any liability to you if: (a) the requested Products in that order are not available; or (b) there is an error in the price or product description posted on the Site in relation to the relevant Product in that order; or (c) there is an error in the price or product description posted on the Site in relation to the relevant Product in that order, or (d) there is an error in the price or product description posted on (e) the order was placed in violation of the terms and conditions.
  • 3.2 If we cancel an order for the following reasons:
  • (a) clause 3.1(a) or 3.1(b) (where a product is unavailable, or a pricing or product description error exists): we will give you reasonable notice of cancellation and will not charge you for the cancelled order. If you paid for the cancelled order, the full amount will be reimbursed to your original payment method or any other method agreed on.


  • 4.  Refunds/Returns
  • If a Product given to you under these Terms and Conditions is defective, you may: